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FixGrid Voice Assistant
Appliance Repair Technology
Voice agent live 24/7

Meet FixGrid AI Voice Assistant
Your appliance repair concierge.

Warm, professional, and always available. FixGrid AI Voice Assistant answers every call, books local repairs in Columbia, MD, and delivers instant self-diagnostic help nationwide.

Key features

Local Service Area

Zip codes 21042, 21043, and 21046 in Columbia, MD. Real in-home appointments and callbacks.

FixGrid AI — $29.99

Self-diagnostic & repair assistant for everyone, nationwide and worldwide. Step-by-step guidance.

Every Lead Captured

Calls auto-log with caller info, zip, locality, and the action chosen. View it all in admin.

How a call flows

Natural conversation, clear options, zero friction.

  1. 1

    Greeting: "Hi, thank you for calling Appliance Repair Technology. This is FixGrid AI Voice Assistant. To best assist you, could you please tell me your zip code?"

  2. 2

    Caller says or keys their zip code. FixGrid AI checks if it's local (21042/21043/21046).

  3. 3

    Local caller picks: book online, request callback, or use FixGrid AI for $29.99.

  4. 4

    Non-local caller is offered FixGrid AI and texted the link instantly.

  5. 5

    Lead is logged. Relevant SMS link is sent. Conversation ends warmly.

Point your Twilio number here

In your Twilio console, set the Voice webhook for your number to:

https://<your-published-domain>/api/public/twilio/voice

Method HTTP POST. SMS is sent from your configured Twilio number automatically.